Frequently Asked Questions
What is Tickets Bundle?
Tickets Bundle is a travel booking platform offering affordable flights, hotels, and vacation packages for seamless travel experiences.
Where is Tickets Bundle based?
Tickets Bundle is operated by Onemars LLC and is based in Warsaw, Poland.
How long has Tickets Bundle been in operation?
We have been providing exceptional travel services since 2005.
How do I book a flight on Tickets Bundle?
Simply enter your destination, dates, and preferences on our website to find and book the best flight deals.
Can I make last-minute bookings?
Yes, we offer last-minute flight and hotel bookings at competitive prices.
Do I receive a confirmation after booking?
Yes, you will receive a confirmation email with your booking details shortly after completing the reservation.
Can I book multi-city flights?
Yes, our platform allows you to book multi-city and round-trip flights easily.
What is the cancellation policy?
Cancellation policies vary by airline and service provider. Please check your ticket details for specific terms.
How do I request a refund?
You can request a refund by contacting our support team at support@onemars.pl. Refund eligibility depends on the airline’s policies.
How long does it take to process a refund?
Refund processing time depends on the airline but usually takes between 7-14 business days.
What payment methods do you accept?
We accept credit cards, debit cards, PayPal, and other secure online payment methods.
Are there any hidden fees?
No, we provide transparent pricing with no hidden fees. All applicable taxes and charges are shown before payment.
Can I get discounts on group bookings?
Yes, we offer special discounts for group bookings. Contact our support team for more details.
How can I contact customer support?
You can reach us via email at support@onemars.pl for any assistance.
Is customer support available 24/7?
Yes, our dedicated support team is available 24/7 to assist you.
What should I do if I don’t receive my e-ticket?
Check your spam/junk folder first. If you still haven't received it, contact our support team immediately.
Can I book hotels through Tickets Bundle?
Yes, we offer hotel reservations along with flight bookings for a complete travel experience.
Do you provide travel insurance?
We do not currently provide travel insurance, but we recommend purchasing one separately for added security.
Can I modify my booking after confirmation?
Modifications depend on airline and hotel policies. Contact our support team to check availability and fees.
Do you offer loyalty rewards or membership programs?
We are working on a loyalty program to provide exclusive discounts and benefits to our valued customers. Stay tuned!
